Blokácia platobnej karty

Ak platobnú kartu stratíte, kartu vám odcudzia alebo ak máte podozrenie, že mohla byť zneužitá inou osobou, kartu ihneď zablokujte jedným z nasledujúcich spôsobov:

Call centrum na čísle 0850 111 222 v rámci Slovenskej republiky za cenu miestneho hovoru alebo na čísle +421 2 5720 5080 zo zahraničia
vo vašom Internet bankingu alebo Mobil bankingu
osobne alebo telefonicky v ktorejkoľvek pobočke OTP Banky Slovensko počas otváracích hodín
alebo prostredníctvom Call centra spoločnosti SIA Slovakia, s. r. o., (24-hodinová služba) na čísle +421 2 6828 5750 alebo +421 2 6828 5777
- Pre identifikáciu je potrebné poznať číslo platobnej karty, ktoré banka odporúča zaznamenať na Klientskej kartičke, ktorú klient dostane v pobočke banky pri otváraní svojho účtu.

Blokáciu karty následne nahláste aj v ktorejkoľvek pobočke banky, kde si zároveň dohodnete vydanie novej karty.

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