Call centrum

Súvisiace informácie

Katalóg služieb - firmy Katalóg služieb - individuálni klienti

Call Centrum OTP Banky je vám k dispozícii počas pracovných dní (pondelok až piatok) v čase od 08:00 do 20:00 hod. Prostredníctvom Call centra môžete na svojich účtoch vykonávať aktívne aj pasívne operácie.

Autentifikácia klienta v Call Centre je zabezpečená prostredníctvom osobného identifikačného kódu (PID) spolu s doplnkovou autentifikáciou prostredníctvom autentifikačného zariadenia (SMS kód, Grid karta alebo Digipass DP 270).

Vstupnou bránou do Call centra je automatizovaný telefónny operátor IVR (interactive voice response) cez telefónne číslo:

0850 111 222 (pre volania zo Slovenska)
+421 2 5720 5080 (pre volania zo zahraničia)

Podávanie reklamácií, sťažností a podnetov je možné realizovať iba písomnou formou:

poštou na adresu OTP Banka Slovensko, a.s., Štúrova 5, 813 54 Bratislava
e-mailom na info@otpbanka.sk
správou zaslanou v Internet bankingu

Array ( [0] => http://www.otpbanka.sk/elektronicke-bankovnictvo-8 [1] => http://www.otpbanka.sk/internet-banking [2] => http://www.otpbanka.sk/corporate-banking-1 [3] => http://www.otpbanka.sk/bezpecne-pouzivanie-internet-bankingu [4] => http://www.otpbanka.sk/mobil-banking [5] => http://www.otpbanka.sk/otp-viamo [6] => http://www.otpbanka.sk/call-centrum [7] => http://www.otpbanka.sk/elektronicke-bankovnictvo-1 [8] => http://www.otpbanka.sk/elektronicke-bankovnictvo [9] => http://www.otpbanka.sk/platobne-karty-2 [10] => http://www.otpbanka.sk/debetne-karty [11] => http://www.otpbanka.sk/kreditna-karta [12] => http://www.otpbanka.sk/darcekova-karta-1 [13] => http://www.otpbanka.sk/google-pay [14] => http://www.otpbanka.sk/doplnkove-sluzby [15] => http://www.otpbanka.sk/elite-program [16] => http://www.otpbanka.sk/urazove-poistenie-pre-ready-karty [17] => http://www.otpbanka.sk/bezpecne-pouzivanie-platobnych-kariet [18] => http://www.otpbanka.sk/3d-secure [19] => http://www.otpbanka.sk/platobne-karty-1 [20] => http://www.otpbanka.sk/maestro-business-paypass [21] => http://www.otpbanka.sk/mastercard-business-6 [22] => http://www.otpbanka.sk/mastercard-gold [23] => http://www.otpbanka.sk/doplnkove-sluzby-k-plat-kartam [24] => http://www.otpbanka.sk/elite-program-1 [25] => http://www.otpbanka.sk/bezpecne-pouzivanie-platobnych-kariet-7 [26] => http://www.otpbanka.sk/3d-secure-sro [27] => http://www.otpbanka.sk/obnova-nepredavanych-a-poistenych-platobnych-kariet [28] => http://www.otpbanka.sk/platobne-karty-3 [29] => http://www.otpbanka.sk/maestro-business-paypass-1 [30] => http://www.otpbanka.sk/mastercard-business [31] => http://www.otpbanka.sk/mastercard-gold-2 [32] => http://www.otpbanka.sk/doplnkove-sluzby-k-platobnym-kartam [33] => http://www.otpbanka.sk/mastercard-elite-program [34] => http://www.otpbanka.sk/3d-secure-firma [35] => http://www.otpbanka.sk/platobne-karty-4 [36] => http://www.otpbanka.sk/maestro-business-paypass-2 [37] => http://www.otpbanka.sk/mastercard-business-2 [38] => http://www.otpbanka.sk/mastercard-gold-3 [39] => http://www.otpbanka.sk/doplnkove-sluzby-k-platobnym-kartam-1 [40] => http://www.otpbanka.sk/mastercard-elite-program-1 [41] => http://www.otpbanka.sk/3d-secure-agro [42] => http://www.otpbanka.sk/platobne-karty-5 [43] => http://www.otpbanka.sk/maestro-business-paypass-3 [44] => http://www.otpbanka.sk/mastercard-business-3 [45] => http://www.otpbanka.sk/mastercard-gold-5 [46] => http://www.otpbanka.sk/doplnkove-sluzby-k-platobnym-kartam-2 [47] => http://www.otpbanka.sk/mastercard-elite-program-2 [48] => http://www.otpbanka.sk/3d-secure-sbd [49] => http://www.otpbanka.sk/platobne-karty-6 [50] => http://www.otpbanka.sk/maestro-business-paypass-4 [51] => http://www.otpbanka.sk/mastercard-business-4 [52] => http://www.otpbanka.sk/mastercard-gold-6 [53] => http://www.otpbanka.sk/doplnkove-sluzby-k-platobnym-kartam-3 [54] => http://www.otpbanka.sk/mastercard-elite-program-3 [55] => http://www.otpbanka.sk/3d-secure-urad [56] => http://www.otpbanka.sk/platobne-karty-7 [57] => http://www.otpbanka.sk/maestro-business-paypass-5 [58] => http://www.otpbanka.sk/mastercard-business-5 [59] => http://www.otpbanka.sk/mastercard-gold-7 [60] => http://www.otpbanka.sk/doplnkove-sluzby-k-platobnym-kartam-4 [61] => http://www.otpbanka.sk/mastercard-elite-program-4 [62] => http://www.otpbanka.sk/3d-secure-ngo )

Call centrum

Súvisiace informácie

Sorry, we are not available at the moment.